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New USM Employee Assistance Program (EAP)

GuidanceResources® effective January 1, 2020

January 28, 2020 8:58 PM
We are pleased to announce effective January 1, 2020, the USM has a new EAP, GuidanceResources®managed through ComPsych. ComPsych is the pioneer and worldwide leader of employee assistance programs.  The USM's EAP benefits through ComPysch’s GuidanceResources® gives eligible employees and their household members immediate access to high-quality confidential support, resources and information for personal and work-life issues. 

Visit the HR Website under Employee Assistance Program for more information on the following services offered through the new USM EAP Program: 

  • Free Confidential Counseling:  Employees can call the confidential EAP line about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.
  • Work-Life Solutions: Qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.
  • Legal Support:  Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. 
  • Financial Information:  Get answers to your questions about budgeting, debt management, tax issues and other money concerns 
  • GuidanceResources® Online:  Go online to access elder and childcare provider searches as well as information on thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. 
GuidanceResources® Online is available to you 24 hours a day, 7 days a week. There are two ways to access GuidanceResources®:

  1. Call 855-410-7628. You’ll speak to a counseling professional, on a confidential line, who will listen to your concerns and can guide you to the appropriate services you require.
  2. Visit GuidanceResources® Online at and enter our company ID:  USMEAP
Tags: benefits